Privacy Policy

Customer Care

At Guama 1920, we are committed to safeguarding the privacy of our customers, visitors, and online users. We do not sell, rent, or share your personal information with third parties except as outlined in this policy. If you have any questions, concerns, or wish to unsubscribe from communications, rewards programs, or emails, you may contact us at any time.

This policy explains how we collect, use, and protect your information.

Information We Collect

Like most e-commerce businesses, we collect certain information to enhance your shopping experience. This may include:

Name
Billing and shipping addresses
Phone number
Email address
Account login credentials
Rewards program information
Catalog requests
Order history

We do not store credit card information in our internal database. While you may choose not to provide certain information, doing so may limit your ability to use some features of our website or access promotions and special offers.

How We Use Your Information

The information we collect is used to:

Process and manage your orders
Maintain accurate customer records
Improve your shopping experience
Personalize offers and recommendations

We also work with trusted third-party service providers for:

Payment processing
Fraud prevention and security
Marketing and email campaigns
Website analytics and performance
Product customization and rewards programs

These third parties are authorized to use your information only as necessary to provide these services and are not permitted to use it for other purposes.

Email Communications

Your email address is used to manage your account and communicate important updates such as order confirmations, receipts, and shipping notifications.

Customers who complete a purchase may also receive promotional emails, including updates on events, products, and special offers, unless they opt out during checkout. You may unsubscribe at any time using the “unsubscribe” link included in all marketing emails.

Cookies

Cookies are used to enhance your browsing and shopping experience. They help:

Maintain and update your shopping cart
Understand how visitors interact with our website
Improve site performance and product availability
Support marketing and advertising efforts

Cookies are stored on your device and can be managed or deleted through your browser settings. Disabling cookies may affect certain website functions.

Third-Party Cookies

Third-party advertising partners may use cookies and similar technologies to collect anonymous data about your browsing activity in order to deliver more relevant advertisements. You may opt out of targeted advertising through industry-standard opt-out tools. Please note that opting out does not remove ads entirely, only personalized targeting.

Managing Your Account Information

You may update your personal information at any time by logging into your account and accessing the “My Account” section. From there, you can modify details such as your email address, phone number, and password.

Data Security

We take the protection of your personal and financial information seriously. Our website uses secure servers (HTTPS) and SSL encryption to safeguard sensitive data during transmission, including payment information.

For your own security, we recommend logging out of your account after completing a transaction, especially when using a shared or public computer.

Payment Processing

Your credit or debit card will only be charged once your order is processed. However, your financial institution may place a temporary authorization hold on the funds at the time of purchase. This is standard practice and not an actual charge until your order is finalized.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. If you have any questions regarding this policy, please feel free to contact us.